Your privacy matters to us. Here's how we protect your personal information.
At DigitallyEnergized, we understand that trust forms the foundation of any meaningful business relationship. This privacy policy explains how we collect, use, and protect your personal information when you interact with our investment analysis and strategy services.
We operate from Thailand and serve clients globally, adhering to both local data protection regulations and international best practices. This policy applies to all interactions with our website, services, and educational programs.
We collect information that helps us provide better investment analysis services and educational content. Here's what we gather and why:
Name, email address, phone number, and business details when you inquire about our services or register for programs.
IP address, browser type, device information, and website usage patterns to improve site performance and security.
Your interests in specific investment strategies, risk tolerance, and educational program preferences to tailor our recommendations.
Emails, phone calls, and meeting notes to maintain context and provide consistent service across all interactions.
Your information helps us deliver personalized investment analysis services and educational content that meets your specific needs. We use collected data to provide consultation services, send relevant market insights, and improve our educational programs based on client feedback.
We also use technical information to maintain website security, analyze user behavior patterns for site improvements, and ensure our services remain accessible across different devices and browsers.
Important: We never use your personal information for automated trading decisions or share your financial details with third-party investment platforms without explicit consent.
We implement multiple layers of security to protect your information, recognizing that financial and personal data requires exceptional care.
All data transmissions use SSL encryption, and sensitive information is encrypted at rest using industry-standard protocols.
Limited access on a need-to-know basis with regular access reviews and immediate revocation for former team members.
Quarterly security assessments and annual third-party audits to identify and address potential vulnerabilities.
Under Thai data protection laws and international privacy standards, you have several rights regarding your personal information:
Request a copy of all personal information we hold about you, including how we collected it and how we use it.
Update or correct any inaccurate personal information in our records at any time.
Request deletion of your personal information, subject to legal retention requirements for financial services.
Limit how we process your information or object to certain types of data processing activities.
Receive your personal data in a structured format that can be transferred to another service provider.
We retain personal information only as long as necessary for business purposes and legal compliance. Client consultation records are kept for seven years to meet Thai financial services regulations, while marketing communications data is retained for three years or until you opt out.
Technical logs and website analytics data are automatically deleted after 26 months. When you request data deletion, we complete the process within 30 days, though some information may need to remain for legal compliance or to resolve outstanding business matters.
We work with select third-party providers to deliver our services effectively. These include email marketing platforms for newsletter distribution, analytics tools for website performance monitoring, and cloud storage providers for secure data backup.
All third-party partners sign data processing agreements that require them to maintain the same privacy standards we uphold. We never sell personal information to data brokers or marketing companies, and we don't share client information with other financial service providers without explicit consent.
Data Transfers: Some of our service providers operate outside Thailand. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.
Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our content. Essential cookies enable core functionality like secure login sessions and form submissions.
Analytics cookies help us identify which educational content proves most valuable and which areas of our site might need improvement. You can control cookie preferences through your browser settings, though disabling certain cookies might limit website functionality.
We don't use advertising cookies or behavioral tracking for marketing purposes. Our analytics focus on aggregate usage patterns rather than individual visitor behavior.
We review this privacy policy annually and update it when our services change or new regulations take effect. When we make significant changes, we'll notify existing clients by email at least 30 days before the updated policy takes effect.
Minor updates that don't affect how we collect or use personal information will be posted on our website with a revised "Last Updated" date. We encourage clients to review this policy periodically to stay informed about how we protect their information.
Have questions about this policy or want to exercise your privacy rights? We're here to help. Contact our privacy team using any of the methods below:
Email Address
info@digitallyenergized.com
Phone Number
+66 54 217 217
Mailing Address
121/1 Moo 7 Nanai Soi 8
Thalang District, Phuket 83110
Thailand